Data Deletion
How to delete your Clips data, including data from the social networks you connected.
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01Disconnect a social account
In Clips, open the account in your workspace and choose Disconnect. This deletes its stored access tokens straight away. You can also remove Clips from the platform's own settings: Instagram, Facebook and Threads under Apps and Websites, TikTok under Security and Manage app permissions, LinkedIn under Data privacy and Permitted services, and Google (YouTube) and Pinterest in the connected-apps part of their account security settings.
02Delete your account and all data
Email [email protected] from the address on your account with the subject "Delete my Clips data". We confirm the request, then delete your account, workspaces, connected-account data, uploads, rendered videos and performance data within 30 days.
Videos already published to your social accounts stay there; delete them from each platform if you want them gone.
03Remove an email address without an account
If you gave us your email address before Clips opened sign-up and never created an account, email [email protected] and we'll delete it within 7 days.
04What we may keep
Billing records we're legally required to keep, held only for that purpose and deleted when the obligation ends.
Lunar Limited, Abu Dhabi Global Market, United Arab Emirates. Questions: [email protected]
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